Privacy Policy

MyMD360 (“we,” “our,” or “us”) respects and values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [insert URL], including any forms, linked services, or communication tools.

1. Information We Collect

We may collect the following types of information when you interact with our website:

A. Personal Information You Provide:
This includes information you voluntarily submit through contact or appointment forms, such as your name, phone number, email address, and any message content.

B. Automatically Collected Data:
When you browse our site, we may collect non-identifying data such as your IP address, browser type, device type, time of visit, and pages viewed to help us improve our site and services.

C. Health Information:
We do not collect protected health information (PHI) directly through this website. If you are an active patient, you may access your health records or communicate securely through our electronic health record (EHR) system via a dedicated link provided on our site. Any health-related information shared through the EHR portal is protected in accordance with HIPAA and applicable privacy laws.
Please note: any information you choose to share via our website’s contact or appointment request forms is provided at your discretion. If you prefer not to submit information online, you are always welcome to call our office directly to schedule an appointment or ask questions.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries or appointment requests
Improve website functionality and user experience
Communicate updates, services, or important information
Maintain records for operational or legal purposes

3. Sharing Your Information

We do not sell or rent your personal information. We may share limited data only in the following circumstances:

With trusted service providers who help us operate the website or deliver services (bound by confidentiality agreements)
As required by law, regulation, or legal process
To protect our rights, safety, or property

4. HIPAA Compliance

If you are an established patient, your health data is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). All access to PHI occurs through our secure EHR platform. For more details on how your medical information is used and protected, please refer to our Notice of Privacy Practices available upon request or during your visit.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance performance and understand visitor usage patterns. You can modify your browser settings to manage or disable cookies.

6. Third-Party Links

This website may include links to third-party sites, including our EHR portal. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing any information.

7. Your Choices and Rights

You have the right to:

Request access to or correction of your personal data
Opt out of any non-essential communications
Contact us to request deletion of your information, where applicable

8. Security

We use appropriate administrative, technical, and physical safeguards to protect information submitted through our website. While we strive to protect your information, no online transmission or system can be guaranteed to be 100% secure.

9. Children’s Privacy

This site is not intended for children under 13, and we do not knowingly collect personal information from minors.

10. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in practices, technology, or legal requirements. The revised version will be posted on this page with a new effective date.

MyMD360

35400 BOB HOPE DR. SUITE 101

RANCHO MIRAGE, CA 92270

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors an customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much much more.

To learn more about this, check out our article “Creating a Privacy Policy”.